Update on the Global Microsoft and Crowdstrike Outage
19 Jul 2024 | Digital Information and Technology Services
19 July 2024
Memo to :
The University Community
Subject :
Update on the Global Microsoft and Crowdstrike Outage
As you are aware by now, there has been a worldwide outage of systems that run on Microsoft and CrowdStrike. This problem is due to a conflict between CrowdStrike's recent software update and Microsoft's platform. This causes Microsoft computers to encounter the “blue screen of death," or BSOD, causing them to restart repeatedly. CrowdStrike is a security company that offers endpoint protection and other services.
Rest assured that this outage has not affected any of our crucial systems or our university-issued computers. All our important systems are up and running as expected. We are still monitoring our systems, and we will update the community if there is any critical development.
For any questions or concerns, feel free to reach us via email at itsupport@ateneo.edu or call us at 8426 6001 local 4242 from 8am to 5pm on Mondays to Fridays and 8am to 12 noon on Saturdays.
(Sgd) Janice S. Bello
CIO and VP for Digital Information and Technology Services
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